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Frequently asked questions

Answers to common questions about shopping with us.

How do I order?

Add products to your cart and proceed to checkout. No account is needed — we only ask for your email and delivery address. Online ordering opens once launch checks are complete; until then you can contact us at [email protected] or +47 21 09 59 90.

Which currency do I pay in?

All orders are charged in euros (EUR). Prices shown in USD, GBP or PLN are indicative conversions based on European Central Bank reference rates.

Can I return a product?

Yes. You have 14 days from delivery to withdraw from your purchase without giving a reason. See Returns & refunds.

How can I contact you?

Email [email protected], call +47 21 09 59 90, or write to Nedre Foss AS, Nordre gate 2, 0551 Oslo, Norway (Registro Mercantil 915335020).